We would like to hear from you in case of any complaints or grievances. We will always attend to your case and give a solution post our investigation

Escalation Matrix for Grievance Redressal

Level 1: Please write email to our compliance officer at kanika@shiftrisk.com or call us at 022- 68605555

Level 2: If you are not satisfied with the resolution of your grievance, email us at kunal@shiftrisk.com

If the solution provided still does not meet your expectations, register with Insurance Regulatory and Development Authority of India (IRDAI) Integrated Grievance Management System (IGMS) For more information, visit the link Click Here

IRDAI Grievance Call Center can be accessed through

1. Toll-free number: 1800 4254 732

2. Email: grievance@irdai.gov.in

3. Head over to Integrated Grievance Management System(IGMS) - IRDAI Portal at https://igms.irda.gov.in for registering and monitoring your     complaint.