We would like to hear from you in case of any complaints or grievances. We will always attend to your case and give a solution post our investigation

Escalation Matrix for Grievance Redressal

Level 1: Write Grievance Officer at jitesh@shiftrisk.com or call us at +91-9702555550

Level 2: Email us at kanika@shiftrisk.com

If the solution provided still does not meet your expectations, register with Insurance Regulatory and Development Authority of India (IRDAI) Integrated Grievance Management System (IGMS) For more information, visit the link Click Here

IRDAI has implemented the Bima Bharosa (an Integrated Grievance Management System earlier known as IGMS). Bima Bharosa  Portal provides a gateway to register complaints with insurance companies and track their status.

Can directly register complaint in the Bima Bharosa Portal - https://bimabharosa.irdai.gov.in/